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2018 CAA Awards For Excellence

Winners and finalists of the 2018 2018 CAA Awards for Excellence

The 2018 Awards for Excellence presented by the Council of Ambulance Authorities (CAA) highlight the breadth of the role ambulance services play in the community. 

CAA Chief Executive David Waters said the 2018 Awards, announced in Auckland, New Zealand, highlighted the range and expertise involved in the work undertaken by ambulance services, and a standard of which all Australians can be proud.

“Some 38 outstanding nominations incorporated innovation in fields as diverse as technology, community support, training, medication and built environments,” he said.

“Our services are called on to perform roles as varied as assisting with the relocation of hospitals, helping children in isolated communities learn what to do in an emergency and of course life-saving interventions.”

Mr Waters congratulated each of the finalists and winners who were presented with trophies at the Gala Awards Dinner in Auckland sponsored by SDSI.

The 2018 winners and finalists:

Technical Award

Integrated Clinical Analytics System, St John New Zealand

Integrated clinical analytics aim to support safe and patient-centric health care. This project was linked to the introduction of electronic patient report forms which enabled the service to capture, measure and code patient information for more than 500,000 incidents a year.

Finalist: Hub and Spoke Modelling, St John New Zealand
The hub and spoke model allows for more efficient and cost effective delivery of services using low cost “spokes”, moveable response locations rather than traditional fixed stations. The model ensures ambulances can be in the right place at the right time. 


Management Award: Joint winners

Fatigue Risk Management System, SA Ambulance Service

SA Ambulance Service resolved to align fatigue management with contemporary research and best practice which lead to the introduction of a new 24/7 rosters allowing staff to monitor their own fatigue levels. The new system has resulted in a significant reduction in fatigue-related reports. 

Made Ready Model, NSW Ambulance Service 

The two main components of the model – environmental cleaning of ambulances and a new methodology for supply chain management of consumable items – is a first for any Australian ambulance service and has helped achieve the same efficiencies realised in hospitals – and quality assurance comparable to the airline industry. 

Finalist: The Royal Adelaide Hospital Clinical Move, SA Ambulance Service 
SAAS led one of Australia’s largest and most complex hospital moves with the opening of the new Royal Adelaide Hospital in 2017. The service delivered the safe and efficient relocation of 297 patients to the new hospital with no impacts on normal activity during a period of unprecedented demand.


Education Award

Electronic Portfolio of Evidence, St John New Zealand

St John New Zealand created an electronic portfolio of evidence - ePOE - to put paramedics in the driving seat of their own clinical maintenance and education. It is an opportunity to ensure paramedics are both responsible for their own CPD and engaged in reflective practice.

Finalist: Establishment of an Aboriginal First Responder Team, Ambulance Victoria
Members for the First Response Team at Lake Tyers (Bung Yarnda) Aboriginal Trust in Gippsland, Victoria, were recruited from the community to “bridge the gap” and pilot culturally sensitive primary emergency response, reduce barriers to care and improve employment opportunities.


Clinical Award

ACT-FAST: a clinical triage algorithm for stroke clot retrieval, RMH & Ambulance Victoria

ACT-FAST is a unique tool to detect patients with the most severe form of stroke and triage them to appropriate treatment more easily and quickly. The project aimed to create a simple and easily deployable paramedic procedure for identification of stroke patients requiring clot retrieval surgery. 

Finalist: Sublingual Ketamine analgesia use by volunteer ambulance officers, St John Ambulance Western Australia
The trial of “Wafermine” by volunteer ambulance officers, aims to establish the training requirements, logistics, safety and clinical effectiveness of a novel analgesic agent for use in rural and regional areas. It is believed to be the first use of this type of medication in the pre-hospital sector. 


Star Award

The Star Award, the overall winner from each of the four categories, was presented to Dr Henry Zhao (Principal Investigator, Royal Melbourne Hospital & Ambulance Victoria) and Professor Karen Smith (Ambulance Victoria) for their ACT-FAST: a clinical triage algorithm for stroke clot retrieval.


An overview of the 38 award nominations is available in CAA’s Australasian Ambulance Magazine.

View photos from the night here. Use Password: CAAC2018