AboutThe Awards for Excellence have been run by the Council of Ambulance Authorities for more than 15 years with the aim to recognise the hard and innovative work of member ambulance services from Australia, New Zealand and Papua New Guinea. The awards are designed to encourage innovation and to enable services to share their work and learn from each other. The awards are independently judged by a panel of industry-respected judges from across the globe. View the 2024 Award Winners |
2025 Key DatesInformation regarding the 2025 CAA Awards for Excellence will be released soon. Please follow our social media accounts for the most up to date news and stories regarding the Awards for Excellence and CAA Congress. View the 2024 Photo Album
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Associate Professor Belinda Flanagan (PhD)Belinda is the Head of School at the University of Tasmania, leading the first School of Paramedicine in an Australian university. She has worked as a Paramedic & Registered Nurse/Midwife for 25 years. Belinda collaborates with ambulance services in guideline development, education, research and clinical governance. | Neil KirbyNeil is currently an Industry Ambassador for Corvanta, and a former Chief Executive for Ambulance Tasmania. | Freddy Lippert MDAssociate professor, University of Copenhagen, Denmark. Chair of the European Emergency Medical Services and CEO of Copenhagen EMS. | Professor Vivienne TippettDirector of Research for Queensland University of Technology's School of Clinical Science
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Steve IrvingExecutive Officer at the Association of Ambulance Chief Executives (AACE) | Tony AhernRetired CEO and current board member of St John WA. Current board member of WA Primary Health Alliance.
| Jennie HelmerChief Operations Officer at the British Columbia Emergency Health Services | Joe AckerAdjunct Professor in Paramedicine at the University of Tasmania, Adjunct Senior Lecturer in Paramedicine at Charles Sturt University, Governance Director for EMS Global and the Managing Director for Leader Tonic Solutions Inc. |
| Star Award Your emergency services go above and beyond their call of duty — and so do we. SDSI is dedicated to providing police, fire and ambulance agencies with the digital resources they need to keep their communities safe. As a value-added reseller of the world’s premier emergency service softwares, a customised software developer, and a provider of 24/7 technical support, SDSI plays a pivotal part in allowing these agencies to operate to the best of their ability. | |
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Excellence in Patient Care SponsorPriority Dispatch is the world leader in providing research-based protocol solutions to emergency call centers in medical, fire, police, and nurse triage disciplines. For over 43 years, EMS and 911 agencies have used the IAED-approved and award-winning Medical Priority Dispatch System, first with manual cardsets and now in ProQA Paramount software. Our solutions include structured protocols and a gold-standard Quality Management Program, as well as training, certification, and continuing education—all time-tested across hundreds of millions of calls and serving communities in 30 languages in 59 countries around the world. Learn More | Excellence in Leadership SponsorACU’s Discipline of Exercise Science is ranked fourth in Australia and 22nd in the world for sport science in the Academic Ranking of World Universities (ARWU), Global Ranking of Sport Science Schools and Departments 2020. Learn More | Excellence in Mental Health & Wellbeing SponsorThe Toll Ambulance Rescue Helicopter Service, operated by Toll Helicopters and part of Toll Aviation, covers the Southern Zone of NSW and ACT. Tasked to over 3000 critical care missions each year, we have reached canyons, crevasses, road accidents, cliffs, rivers, oceans and frozen lakes. It is part of the largest aeromedical helicopter capability within the Southern Hemisphere. Operating from four (4) aeromedical bases with a standardised fleet of eight (8) AW139 helicopters and utilising a common set of operational procedures and standards, the service ensures NSW Ambulance and ACT Ambulance Service doctors and critical care paramedics reach patients faster than ever before 24/7/365. Learn More |