The Council of Ambulance Authorities (CAA) Congress is Australasia's premier event for the Ambulance Health Sector, bringing together top leaders, decision-makers and senior management teams from ambulance services, health and emergency management sectors from Australia, New Zealand, Papua New Guinea and further abroad.
We are pleased to announce that the 2025 CAA Congress and International Roundtable on Community Paramedicine will be held between August 17-21, at the Adelaide Convention Centre, Adelaide, Australia.
Learn more about 2025 Congress below and use the Subscribe button above to stay up to date with CAA news, events and offers.
![]() | 2024 Congress Welcome FunctionRivers Edge Events, Melbourne, Australia View the Album |
2024 Congress Day 1Melbourne Convention & Exhibition Centre, Melbourne, Australia View the Album | ![]() |
![]() | 2024 Congress Day 2Melbourne Convention & Exhibition Centre, Melbourne, Australia View the Album |
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COMPANY PROFILE Through our brands NEANN® and firelogistics®, RAPP Australia Pty Ltd provides lifesaving equipment to state Ambulance, Fire & Rescue and other emergency responders. NEANN® is our largest division and supplies, designs, and manufactures lifesaving medical equipment and products to state and territory Ambulance across Australia, NZ, PNG and beyond. We also are the exclusive distributors of some of the best medical equipment in the world. We offer custom designed products to suit client needs. NEANN® has provided these products to state and federal government agencies and hospitals for more than forty years. | COMPANY PROFILE Priority Dispatch is the world leader in providing research-based protocol solutions to emergency call centers in medical, fire, police, and nurse triage disciplines. For over 43 years, EMS and 911 agencies have used the IAED-approved and award-winning Medical Priority Dispatch System, first with manual cardsets and now in ProQA Paramount software. Our solutions include structured protocols and a gold-standard Quality Management Program, as well as training, certification, and continuing education—all time-tested across hundreds of millions of calls and serving communities in 30 languages in 59 countries around the world. | COMPANY PROFILE Titan Prehospital Innovation is a clinical implementation firm specialised in smart prehospital technologies including digital telemedical platforms to enable real-time prehospital diagnosis and treatment. The team has a strong track record in telesmart ambulance delivery with health service partners across Australia: LEARN MORE | COMPANY PROFILE Stryker is one of the world’s leading medical technology companies and, together with our customers, we are driven to make healthcare better. Stryker Emergency Care is proud to be the leading provider of powered transport equipment to over 5,000 ambulances across Australia and New Zealand. LEARN MORE |
COMPANY PROFILE Mercedes-Benz Australia / Pacific Pty Ltd is a company of The Mercedes-Benz Group AG, which over the past 125 years has pioneered many significant achievements in automotive engineering. Today, the company is the one of the world’s largest manufacturers of commercial vehicles and offers tailored fleet solutions for new and existing customers. The future is electric, with the Vans division rolling out a strong customer centric electric portfolio, in line with the company’s goal to offer electrified models across its entire range. LEARN MORE |
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COMPANY PROFILEBelgravia eHealth was founded in 2012 as a provider of specialist information technologies for the health and care sectors. Our partnership with Advanced Health & Care (UK) ensures that the suite of IT solutions on offer for ambulance, primary care and community care service represent the cutting edge of clinical knowledge and practice. Advanced Health & Care are world leaders in digital innovation for health, with nearly 1,000 organisations worldwide drawing on the expertise, system and service solutions provided. Learn More | COMPANY PROFILE ABOUT DEDALUS and amPHI amPHI’s Clinically Driven Electronic Prehospital Record (ePCR) Encompasses the Entire Care Pathway from Patient Collection to Hospital Arrival. amPHI Mass Casualty Events – Bringing Order to Chaos |
COMPANY PROFILE Midmed a trusted supplier to ambulance services across Australia, has been servicing client needs for more than 30 years. Our extensive sourcing capability provides our clients with a broad choice of options to meet their budget, clinical performance, safety, and patient comfort needs. As we continue to grow, the mission remains the same — to provide health professionals with more choices and positive solutions for patient care.
A sample of Midmed’ s manufacturing partners are; Openhouse UK (Medical Bags), Hartwell Medical USA (Combi-Carriers/Splints), SpeedCare Mineral – Germany (Kaolin Based Haemostat Dressing), TSG Associates UK (Smart Triage) & more… Visit www.midmed.com.au for more information on our partners listed above and more of our extensive range. | COMPANY PROFILE Laerdal Medical is a world leader in healthcare education and resuscitation training that uses immersive technologies and data-centric insights to increase survival and improve healthcare quality. We empower life savers, healthcare workers, to help them save more lives. Laerdal develops products, programs, and digital solutions designed to increase survival and improve patient outcomes. By implementing evidence-based solutions within the areas of resuscitation, patient safety, and global health, we help build competence of healthcare providers, educators, and lay rescuers. We address the changing needs of healthcare organisations within the areas of resuscitation, patient safety, and global health. Together with our partners, we believe we can help save one million more lives, every year.
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COMPANY PROFILE At STEMLogic we draw on decades of experience working closely with our Front-Line heroes to build intuitive and customised software that better supports Public Sector groups around the world. With a core focus on innovation and safety, STEMLogic’s user-friendly software is embedded into existing technology frameworks and from day one delivers:
STEMLogic technology brings the future of the how and the why for Public Sector platforms into the now. Learn More | COMPANY PROFILE BMW Group has had a presence in Australia since 1979 with a national headquarters in Melbourne. This includes offices for our BMW, MINI, BMW Motorrad and BMW Financial Services brands, as well as a globally certified national training centre, fully equipped workshop and parts distribution centre. BMW Group has 69 years of experience in producing purpose-built Authority Vehicles for government. Since 2017 BMW Australia has supplied over 1,000 purpose-built Authority Vehicles to jurisdictions around Australia. Our product line-up is constantly evolving amid the industry’s transition to electrification and we now offer among the most electrified models of any manufacturer represented in Australia. Learn More |
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Awards For Excellence Major SponsorCOMPANY PROFILEYour emergency services go above and beyond their call of duty — and so do we. SDSI is dedicated to providing police, fire and ambulance agencies with the digital resources they need to keep their communities safe. As a value-added reseller of the world’s premier emergency service softwares, a customised software developer, and a provider of 24/7 technical support, SDSI plays a pivotal part in allowing these agencies to operate to the best of their ability. Learn More |
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Award For Excellence Sponsor - Excellence In TechnologyCOMPANY PROFILEHealthCare Software is an Australian digital health specialist with a long history of delivering software solutions to solve complex problems in the Australian Health sector. Our Controlled Drug Management solution enables the efficient, accurate and compliant recording of CD transactions, instant auditing across a vehicle, station, area or whole service and protection against the risk of diversion and abuse. Purpose-built to replace inefficient paper registers in Ambulance services, CDM has been widely adopted across Australia and is now available in the UK. Learn More | Award For Excellence Sponsor - Excellence In Mental HealthCOMPANY PROFILEThe Toll Ambulance Rescue Helicopter Service, operated by Toll Helicopters and part of Toll Aviation, covers the Southern Zone of NSW and ACT. Tasked to over 3000 critical care missions each year, we have reached canyons, crevasses, road accidents, cliffs, rivers, oceans and frozen lakes. It is part of the largest aeromedical helicopter capability within the Southern Hemisphere. Operating from four (4) aeromedical bases with a standardised fleet of eight (8) AW139 helicopters and utilising a common set of operational procedures and standards, the service ensures NSW Ambulance and ACT Ambulance Service doctors and critical care paramedics reach patients faster than ever before 24/7/365. Learn More | Award For Excellence Sponsor - Excellence In Clinical PracticeCOMPANY PROFILETitan Prehospital Innovation is a clinical implementation firm specialised in smart prehospital technologies including digital telemedical platforms to enable real-time prehospital diagnosis and treatment. The team has a strong track record in telesmart ambulance delivery with health service partners across Australia: Learn More | |
Award For Excellence Sponsor - Excellence In Patient CareCOMPANY PROFILE Priority Dispatch is the world leader in providing research-based protocol solutions to emergency call centers in medical, fire, police, and nurse triage disciplines. For over 43 years, EMS and 911 agencies have used the IAED-approved and award-winning Medical Priority Dispatch System, first with manual cardsets and now in ProQA Paramount software. Our solutions include structured protocols and a gold-standard Quality Management Program, as well as training, certification, and continuing education—all time-tested across hundreds of millions of calls and serving communities in 30 languages in 59 countries around the world. Learn More | Award For Excellence Sponsor - Excellence In LeadershipCOMPANY PROFILE In a world of mass production, ACU stands for meaningful education, rewarding research, and life-changing community engagement. Our mission and values form the core of who we are as a Catholic organisation. Discover our history, structure, and our journey to be a leader in research and teaching – a goal we’re already achieving as a top 2% world-ranked university. Learn More | Award For Excellence Sponsor - Excellence In Staff DevelopmentCREATING UNIFORMS DESIGNED TO EMPOWER Workwear Group Uniforms is part of Workwear Group and the Wesfarmers Group. We are the leading uniform supplier to Emergency Services throughout Australia. We own iconic heritage brands Hard Yakka, KingGee and NNT, and offer bespoke uniform solutions through our brand Workwear Group Uniforms. To find out more, contact Martin Walker via martin.walker@workweargroup.com.au or 0458568491. Learn More |
Welcome Reception SponsorCOMPANY PROFILEORH has supported emergency ambulance and non-emergency patient transport services in Australasia for over 20 years. We have helped solve station location problems, quantify demand and capacity challenges, and set efficiency targets through our consultancy-based approach. Our industry-leading simulation and optimisation models allow us to quickly evaluate different options for change while providing powerful evidence to support key decisions. Our models have been used to: Our independent, global experience and specialist knowledge of the ambulance sector uniquely enable us to provide useful insight and feasible recommendations, and explain these clearly to external stakeholders. Learn More | Coffee Cart SponsorCOMPANY PROFILEAmtek offers its customers competitive pricing and superior customer service. The highly skilled, incredibly dedicated team at Amtek with decades of extensive experience have worked on Ambulances and Patient Transport vehicles tailored for various applications and environments, including stretcher design and installations, seating solutions and wheelchair hoists. Additionally, Amtek offers various design and support mechanisms modifying vehicles requiring customised solutions, such as handrails, security barriers/screens, wheelchair ramps, and automatic and manual steps. Amtek prides itself on revolutionising the way industries operate, maintaining a strong commitment to its customers while continuously innovating. Recently introducing the new Modular Body Technology Ambulances into the Emergency Services space, Amteks innovation will remain steadfast as Emergency Response vehicles evolve in the future. With a knack for identifying industry gaps and filling them with groundbreaking, practical solutions, Amtek leverages cutting-edge technologies to transform industry operations. With state-of-the-art, purpose-built premises centrally located across New South Wales, Victoria, and Western Australia, Amtek is ready, willing and able to meet any request for unique and one-off designs for specialty purpose vehicles Learn More | ||
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COMPANY PROFILEFlinders University was founded in an era of profound social, political and technological change, when longstanding conventions were being challenged by a new generation of ambitious young thinkers. A product of these times, we have always been ready to step away from the security of the familiar and forge new ways forward. From the ambition of our namesake, to the charge of our founding Vice Chancellor, this appetite for exploration is ingrained in our DNA. It has shaped our world-class curriculum, and the physical and online environments we live, learn and work in. Vibrant spaces enable new connections between academics, students and industry, giving rise to innovative, agile hubs that can quickly adapt to new challenges and opportunities. Brave research is the beating heart of our university, the purest expression of our desire to discover, our ability to solve, and our commitment to driving the new knowledge economy. Shaped by the social, economic and scientific challenges of today, our research connects with business, government and the community to deliver real-world outcomes that will be felt at home and across the globe for generations. Reaching beyond the limits of buildings, borders and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don’t just accommodate differences; we embrace and celebrate them. We support and empower our people, giving rise to healthier societies and empathic leaders who look towards an unpredictable future with confidence and optimism. Our students have a voice, their opinions are respected, and their success is paramount. When you belong to this kind of community, the future looks brighter. Uncertainty becomes opportunity. You can be bolder, reach further and dare more. Who we are and what we believe has never mattered more than it does right now. Our legacy, our values, our vision for tomorrow speak precisely to the challenges of today. We don’t simply survive in testing times, we thrive in them. We don’t resist change or fear disruption, we embrace it. Work with it. We adapt and evolve. We discover, we create, we share. We are FEARLESS Learn More | COMPANY PROFILEThe University of Tasmania is a leader in delivering undergraduate and postgraduate paramedicine education, renowned for its commitment to innovation, industry engagement, and excellence in health education. Our programs are tailored to address the evolving needs of the paramedic workforce, equipping students with advanced clinical knowledge, leadership skills, and the ability to excel in diverse healthcare environments. For undergraduate students, our Bachelor of Paramedicine offers hands-on learning opportunities with extensive clinical placements and state-of-the-art simulation facilities. Students gain real-world experience while building foundational knowledge in paramedic science, patient care, and emergency response. Our postgraduate paramedicine programs focus on specialised and advanced practice, with options such as Critical Care and Retrieval, Community Paramedicine, and other non-clinical courses. These courses are designed for working professionals, offering flexible online and part-time study options to enable seamless integration with career and lifestyle demands. Delivered by expert faculty with extensive industry experience, our programs combine evidence-based learning with practical application to prepare graduates for leadership roles in healthcare systems. By partnering with ambulance services, healthcare providers, and emergency management organisations across Australia, the University is committed to supporting workforce development and addressing critical challenges such as paramedic shortages, burnout, and uneven workforce distribution. Generous scholarships and a vibrant academic community further enhance the learning experience, fostering personal growth and professional success. At the University of Tasmania, we empower paramedics to advance their careers and contribute meaningfully to the well-being of communities across Australia and beyond. Learn More |
COMPANY PROFILEGoodSAM provides a highly advanced range of tools to emergency services and 000 operators. In addition to the well-known crowd-sourcing resuscitation system, GoodSAM provides an appless system that can locate any 000 caller and open their mobile phone camera. Advanced AI enables additional tools to measure pulse / respiratory rate and transcribe and translate. Our pathways tool means calls can be directed to the on call team (e.g. for stroke, mental health or domestic violence). The multi-agency collaboration supported enables considerably improved situational awareness, in simple incidents such as fires, through to the complex active shooter scenario. www.goodsamapp.org Learn More | COMPANY PROFILEORH has supported emergency ambulance and non-emergency patient transport services in Australasia for over 20 years. We have helped solve station location problems, quantify demand and capacity challenges, and set efficiency targets through our consultancy-based approach. Our industry-leading simulation and optimisation models allow us to quickly evaluate different options for change while providing powerful evidence to support key decisions. Our models have been used to: Our independent, global experience and specialist knowledge of the ambulance sector uniquely enable us to provide useful insight and feasible recommendations, and explain these clearly to external stakeholders. Learn More | Company Profile: Blue Light Card Australia is the exclusive discount service for frontline workers, first responders and volunteers from healthcare, emergency services, aged care, disability and support services and defence. Learn More | COMPANY PROFILEThe MedicAlert Foundation are a trusted Australian Charity who securely manage people’s health information and provide it at point of care. MedicAlert helps protect vulnerable Australians living with complex and often hidden health conditions, giving peace of mind to themselves, family and carers that that they have the full protection of Australia’s most comprehensive and most recommended emergency medical information service. MedicAlert is the only emergency medical information service endorsed by paramedics across Australia, and now able to provide instant access via the QR Code Service to health documents including Care Plans and Advanced Care Directives, as well as other emergency health information. The new QR Code Service ensures instant access via a mobile phone to your patients’ vital health information when seconds count. Learn More |
COMPANY PROFILESutherland Medical utilises the latest IT and web-based technologies. To support our customers we have implemented B2B as well as B2C software into systems. Our Sutherland Medical branded products are designed and manufactured in Victoria, Australia. We also distribute many Medical Device products from global healthcare manufacturers. We have long term commitments and established relationships with our Global suppliers who manufacture and supply respected and trusted Medical Device products to complement our Australian Made portfolio. Learn More | COMPANY PROFILETitan Prehospital Innovation is a clinical implementation firm specialised in smart prehospital technologies including digital telemedical platforms to enable real-time prehospital diagnosis and treatment. The team has a strong track record in telesmart ambulance delivery with health service partners across Australia. Learn More | COMPANY PROFILEWe are a family-owned business based in Melbourne; we have two distinct brands. carecompany.com.au and Advanced LED Solutions. carecompany.com.au is the sole distributor for the LANCO Group in Australia, New Zealand and the Pacific region and for Dantherm Group HVAC products in Australia. We can customise a deployable shelter system for you from the complete range of LANCO shelters, deployable HVAC, lighting systems and storage options. Made since 1953.Learn More | COMPANY PROFILEAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. Learn More |
COMPANY PROFILETotalmobile GRS is the leading Rostering, Time and Attendance software for Ambulance and Emergency Services organisations. Totalmobile GRS offers a comprehensive, automated solution that simplifies rostering, ensures compliance, enhances workforce visibility, and improves employee experience. With Totalmobile GRS, Ambulance and Emergency Services organisations can reduce costs, improve decision-making, and focus on delivering high-quality services. Learn More |
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