The Council of Ambulance Authorities (CAA) Congress is Australasia's premier event for the Ambulance Health Sector, bringing together top leaders, decision-makers and senior management teams from ambulance services, health and emergency management sectors from Australia, New Zealand, Papua New Guinea and further abroad.
We are pleased to announce that the 2025 CAA Congress and International Roundtable on Community Paramedicine will be held between August 17-21, at the Adelaide Convention Centre, Adelaide, Australia.
Learn more about 2025 Congress below and use the Subscribe button above to stay up to date with CAA news, events and offers.
![]() | 2024 Congress Welcome FunctionRivers Edge Events, Melbourne, Australia View the Album |
2024 Congress Day 1Melbourne Convention & Exhibition Centre, Melbourne, Australia View the Album | ![]() |
![]() | 2024 Congress Day 2Melbourne Convention & Exhibition Centre, Melbourne, Australia View the Album |
Announcement Coming Soon | |||
COMPANY PROFILE Through our brands NEANN® and firelogistics®, RAPP Australia Pty Ltd provides lifesaving equipment to state Ambulance, Fire & Rescue and other emergency responders. NEANN® is our largest division and supplies, designs, and manufactures lifesaving medical equipment and products to state and territory Ambulance across Australia, NZ, PNG and beyond. We also are the exclusive distributors of some of the best medical equipment in the world. We offer custom designed products to suit client needs. NEANN® has provided these products to state and federal government agencies and hospitals for more than forty years. | COMPANY PROFILE Priority Dispatch is the world leader in providing research-based protocol solutions to emergency call centers in medical, fire, police, and nurse triage disciplines. For over 43 years, EMS and 911 agencies have used the IAED-approved and award-winning Medical Priority Dispatch System, first with manual cardsets and now in ProQA Paramount software. Our solutions include structured protocols and a gold-standard Quality Management Program, as well as training, certification, and continuing education—all time-tested across hundreds of millions of calls and serving communities in 30 languages in 59 countries around the world. | COMPANY PROFILE Titan Prehospital Innovation is a clinical implementation firm specialised in smart prehospital technologies including digital telemedical platforms to enable real-time prehospital diagnosis and treatment. The team has a strong track record in telesmart ambulance delivery with health service partners across Australia: LEARN MORE | |
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COMPANY PROFILEBelgravia eHealth was founded in 2012 as a provider of specialist information technologies for the health and care sectors. Our partnership with Advanced Health & Care (UK) ensures that the suite of IT solutions on offer for ambulance, primary care and community care service represent the cutting edge of clinical knowledge and practice. Advanced Health & Care are world leaders in digital innovation for health, with nearly 1,000 organisations worldwide drawing on the expertise, system and service solutions provided. Learn More | COMPANY PROFILE ABOUT DEDALUS and amPHI amPHI’s Clinically Driven Electronic Prehospital Record (ePCR) Encompasses the Entire Care Pathway from Patient Collection to Hospital Arrival. amPHI Mass Casualty Events – Bringing Order to Chaos |
Awards For Excellence Major SponsorCOMPANY PROFILEYour emergency services go above and beyond their call of duty — and so do we. SDSI is dedicated to providing police, fire and ambulance agencies with the digital resources they need to keep their communities safe. As a value-added reseller of the world’s premier emergency service softwares, a customised software developer, and a provider of 24/7 technical support, SDSI plays a pivotal part in allowing these agencies to operate to the best of their ability. Learn More |
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Award For Excellence Sponsor - Excellence In TechnologyCOMPANY PROFILEIn our never-ending pursuit to help keep people safe everywhere, our ecosystem of technologies centers on safety and security. We build and connect technologies to help protect people, property and places. Our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security. Motorola Solutions. Solving for safer. | Award For Excellence Sponsor - Excellence In Mental HealthCOMPANY PROFILEThe Toll Ambulance Rescue Helicopter Service, operated by Toll Helicopters and part of Toll Aviation, covers the Southern Zone of NSW and ACT. Tasked to over 3000 critical care missions each year, we have reached canyons, crevasses, road accidents, cliffs, rivers, oceans and frozen lakes. It is part of the largest aeromedical helicopter capability within the Southern Hemisphere. Operating from four (4) aeromedical bases with a standardised fleet of eight (8) AW139 helicopters and utilising a common set of operational procedures and standards, the service ensures NSW Ambulance and ACT Ambulance Service doctors and critical care paramedics reach patients faster than ever before 24/7/365. Learn More | Award For Excellence Sponsor - Excellence In Clinical PracticeCOMPANY PROFILESince 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services. Successfully supplying hospitals and healthcare professionals with the finest medical solutions for their patients, we continue to grow, with over 200 trusted brands over 1000 highly skilled staff throughout Australia, New Zealand, and Asia. Behind every brand distributed by Device Technologies is the concept that we are delivering leading technology into the most capable hands. We nurture the relationship between distributor and healthcare professionals, guiding the process from concept to delivery and ongoing support with training and technical service specialty teams. Learn More | |
Award For Excellence Sponsor - Excellence In Patient CareCOMPANY PROFILE Priority Dispatch is the world leader in providing research-based protocol solutions to emergency call centers in medical, fire, police, and nurse triage disciplines. For over 43 years, EMS and 911 agencies have used the IAED-approved and award-winning Medical Priority Dispatch System, first with manual cardsets and now in ProQA Paramount software. Our solutions include structured protocols and a gold-standard Quality Management Program, as well as training, certification, and continuing education—all time-tested across hundreds of millions of calls and serving communities in 30 languages in 59 countries around the world. Learn More | Award For Excellence Sponsor - Excellence In LeadershipCOMPANY PROFILE In a world of mass production, ACU stands for meaningful education, rewarding research, and life-changing community engagement. Our mission and values form the core of who we are as a Catholic organisation. Discover our history, structure, and our journey to be a leader in research and teaching – a goal we’re already achieving as a top 2% world-ranked university. Learn More | Award For Excellence Sponsor - Excellence In Staff DevelopmentCREATING UNIFORMS DESIGNED TO EMPOWER Workwear Group Uniforms is part of Workwear Group and the Wesfarmers Group. We are the leading uniform supplier to Emergency Services throughout Australia. We own iconic heritage brands Hard Yakka, KingGee and NNT, and offer bespoke uniform solutions through our brand Workwear Group Uniforms. To find out more, contact Martin Walker via martin.walker@workweargroup.com.au or 0458568491. Learn More |
Welcome Reception SponsorCOMPANY PROFILEORH has supported emergency ambulance and non-emergency patient transport services in Australasia for over 20 years. We have helped solve station location problems, quantify demand and capacity challenges, and set efficiency targets through our consultancy-based approach. Our industry-leading simulation and optimisation models allow us to quickly evaluate different options for change while providing powerful evidence to support key decisions. Our models have been used to: Our independent, global experience and specialist knowledge of the ambulance sector uniquely enable us to provide useful insight and feasible recommendations, and explain these clearly to external stakeholders. Learn More | Coffee Cart SponsorCOMPANY PROFILEAmtek offers its customers competitive pricing and superior customer service. The highly skilled, incredibly dedicated team at Amtek with decades of extensive experience have worked on Ambulances and Patient Transport vehicles tailored for various applications and environments, including stretcher design and installations, seating solutions and wheelchair hoists. Additionally, Amtek offers various design and support mechanisms modifying vehicles requiring customised solutions, such as handrails, security barriers/screens, wheelchair ramps, and automatic and manual steps. Amtek prides itself on revolutionising the way industries operate, maintaining a strong commitment to its customers while continuously innovating. Recently introducing the new Modular Body Technology Ambulances into the Emergency Services space, Amteks innovation will remain steadfast as Emergency Response vehicles evolve in the future. With a knack for identifying industry gaps and filling them with groundbreaking, practical solutions, Amtek leverages cutting-edge technologies to transform industry operations. With state-of-the-art, purpose-built premises centrally located across New South Wales, Victoria, and Western Australia, Amtek is ready, willing and able to meet any request for unique and one-off designs for specialty purpose vehicles Learn More | ||
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COMPANY PROFILEComing Soon Learn More | COMPANY PROFILEThe University of Tasmania is a leader in delivering undergraduate and postgraduate paramedicine education, renowned for its commitment to innovation, industry engagement, and excellence in health education. Our programs are tailored to address the evolving needs of the paramedic workforce, equipping students with advanced clinical knowledge, leadership skills, and the ability to excel in diverse healthcare environments. For undergraduate students, our Bachelor of Paramedicine offers hands-on learning opportunities with extensive clinical placements and state-of-the-art simulation facilities. Students gain real-world experience while building foundational knowledge in paramedic science, patient care, and emergency response. Our postgraduate paramedicine programs focus on specialised and advanced practice, with options such as Critical Care and Retrieval, Community Paramedicine, and other non-clinical courses. These courses are designed for working professionals, offering flexible online and part-time study options to enable seamless integration with career and lifestyle demands. Delivered by expert faculty with extensive industry experience, our programs combine evidence-based learning with practical application to prepare graduates for leadership roles in healthcare systems. By partnering with ambulance services, healthcare providers, and emergency management organisations across Australia, the University is committed to supporting workforce development and addressing critical challenges such as paramedic shortages, burnout, and uneven workforce distribution. Generous scholarships and a vibrant academic community further enhance the learning experience, fostering personal growth and professional success. At the University of Tasmania, we empower paramedics to advance their careers and contribute meaningfully to the well-being of communities across Australia and beyond. Learn More |
COMPANY PROFILEGoodSAM provides a highly advanced range of tools to emergency services and 000 operators. In addition to the well-known crowd-sourcing resuscitation system, GoodSAM provides an appless system that can locate any 000 caller and open their mobile phone camera. Advanced AI enables additional tools to measure pulse / respiratory rate and transcribe and translate. Our pathways tool means calls can be directed to the on call team (e.g. for stroke, mental health or domestic violence). The multi-agency collaboration supported enables considerably improved situational awareness, in simple incidents such as fires, through to the complex active shooter scenario. www.goodsamapp.org Learn More | COMPANY PROFILEORH has supported emergency ambulance and non-emergency patient transport services in Australasia for over 20 years. We have helped solve station location problems, quantify demand and capacity challenges, and set efficiency targets through our consultancy-based approach. Our industry-leading simulation and optimisation models allow us to quickly evaluate different options for change while providing powerful evidence to support key decisions. Our models have been used to: Our independent, global experience and specialist knowledge of the ambulance sector uniquely enable us to provide useful insight and feasible recommendations, and explain these clearly to external stakeholders. Learn More | Company Profile: Blue Light Card Australia is the exclusive discount service for frontline workers, first responders and volunteers from healthcare, emergency services, aged care, disability and support services and defence. Learn More | COMPANY PROFILEThe MedicAlert Foundation are a trusted Australian Charity who securely manage people’s health information and provide it at point of care. MedicAlert helps protect vulnerable Australians living with complex and often hidden health conditions, giving peace of mind to themselves, family and carers that that they have the full protection of Australia’s most comprehensive and most recommended emergency medical information service. MedicAlert is the only emergency medical information service endorsed by paramedics across Australia, and now able to provide instant access via the QR Code Service to health documents including Care Plans and Advanced Care Directives, as well as other emergency health information. The new QR Code Service ensures instant access via a mobile phone to your patients’ vital health information when seconds count. Learn More |
COMPANY PROFILESutherland Medical utilises the latest IT and web-based technologies. To support our customers we have implemented B2B as well as B2C software into systems. Our Sutherland Medical branded products are designed and manufactured in Victoria, Australia. We also distribute many Medical Device products from global healthcare manufacturers. We have long term commitments and established relationships with our Global suppliers who manufacture and supply respected and trusted Medical Device products to complement our Australian Made portfolio. Learn More | COMPANY PROFILETitan Prehospital Innovation is a clinical implementation firm specialised in smart prehospital technologies including digital telemedical platforms to enable real-time prehospital diagnosis and treatment. The team has a strong track record in telesmart ambulance delivery with health service partners across Australia. Learn More |