Welcome to the CAA Job Board

Here you will find a wide range of roles available in ambulance member services and related organisations and companies.

For information on how to place a job advertisement email: admin@caa.net.au.

	Qualified Ambulance Paramedic Ambulance Victoria Closes 10th March 2025 Ambulance Victoria (AV) is a recognised world leader in pre-hospital emergency care and is currently recruiting full time Advanced Life Support (ALS) Qualified Ambulance Paramedics to join our innovative and professional team. Becoming a member of the Ambulance Victoria team, you'll enjoy a professional working environment that recognises the importance of a work/life balance. Our team is focused on cultural change to support continuous improvement, with exciting times ahead for us, aiming to provide even greater targeted pre-hospital care to all Victorians. You will also enjoy benefits such as salary packaging, defined benefits superannuation and supported career growth. Are you ready to apply? - Are you an Australian or New Zealand citizen or the holder of an unrestricted working rights visa? - Are you prepared to work anywhere in the state of Victoria? - Are you willing to undertake rotating shift work including morning, afternoon and night shift inclusive of public holidays and weekends? - Do you hold a full driver's licence or have you held a probationary P2 licence for at least one year? - Are you a qualified ALS Paramedic (or equivalent) within a service recognised by the Council of Ambulance Authorities If you answered yes to all of the above questions, we want to hear from you! Full Job Description	Emergency Medical Dispatcher Queensland Ambulance Service Closing Date - 27th March 2025 Various Regions; Various Operations Centres; Various locations The purpose of the EMD role is to receive emergency calls, provide essential prearrival advice, dispatch QAS resources and coordinate patient transport movements for the Queensland community. The EMD role requires a high level of judgement and decision making ability whilst: typing proficiently, including accurate recording of incident details; operating complex computer systems within a multi-screen computer environment; employing both assertiveness and empathy when speaking to the caller; triaging incoming calls for assistance utilising a systematic script in order to determine the likely severity of the patient dispatching and managing multiple resource responses simultaneously; maintaining a high level of situational operational awareness; continually reflecting on operational practice; and maintaining fitness for duty We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes: Communication & Relationships: Well-developed interpersonal and communication skills including active listening, assertiveness and empathy. Ability to employ strategies to successfully de-escalate highly emotive callers/situations. Demonstrated ability to work as an effective member of a collaborative team and assist fellow team members toward the achievement of required performance objectives and customer service outcomes. Strong customer service commitment demonstrated through professional attitude and behaviour Learning & Development: Ability to rapidly acquire an understanding of the highly technical aspects of the role and all relevant QAS policies and procedures. Ability to self-reflect and incorporate feedback to continually develop personal capability and professional practice. Demonstrate an ongoing commitment to education through a proven record of tertiary study, vocational education or work relevant courses. Problem Solving Ability & Resilience: Ability to apply reasoning, analytical and problem solving skills in a calm manner, to assess a patient's emergent needs and determine an appropriate course of action using existing resources. Awareness of own personal triggers and limitations and a commitment to employ personal coping mechanisms to manage stress and pressure whilst maintaining operational performance. Ability to manage stress and maintain performance under pressure without a negative impact on self or others Full Job Description	Manager Employee Communications Ambulance Victoria Closes 28th November 2024 Job Description At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life. We are seeking a Manager Employee Communications to strategically lead our approach to internal communication that delivers on the Strategy and Engagement Department purpose and the Ambulance Victoria (AV) Strategic Plan. This is a Full Time, Fixed Term position ending October 2026. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model. About the role Reporting to the Senior Manager Employee Communication, the successful candidate will build productive and trusted relationships with key stakeholders, and partner with the business to conceptualise, advise, initiate, implement, promote and evaluate strategic and operational internal communication programs and campaigns. Responsibilities of this position include but not limited to: Lead the team to develop and implement strategic and integrated communication programs to engage the target audience underpinned by best practice engagement approaches and behaviour change Create and execute innovative strategic communication projects and initiatives that meet customer and business needs using new technologies Work in collaboration with the wider Strategy and Engagement Division to ensure integrated planning and delivery of best practice communication and engagement Contribute to building a performance based, collaborative culture to foster strong development and continuous improvement across the professional discipline of strategic communication About you To be considered for this position you will be tertiary qualified in a relevant discipline (communication, public relations, marketing or journalism) with relevant experience or have combination of high level demonstrated knowledge and experience. Other requirements include but not limited to: Proven senior experience in developing, implementing and evaluating strategic communication strategies, programs and policies across a range of multi-disciplinary functions Demonstrated knowledge and understanding of best practice employee communication approaches and principles of behaviour change Experience managing large-scale strategic communication projects Sound communication, analytical and business writing skills, with contemporary digital technology experience Proven leadership skills in fast-paced, dynamic environments Full Job Description
Emergency Medical Dispatch Support Officer - Pool (Multiple Positions) SA Ambulance Service SA Health Job reference: 852850 Location: 5063 - EASTWOOD Job status: Casual Eligibility: Open to Everyone SA Ambulance Service, Emergency Operations Centre - Pool Multiple positions - Ongoing / Temporary - Full-time / Part-time / Casual Salary: MCE01P (probation): $61,911.00 pa (pro-rata)/MCE01: $68,721.00 pa (pro-rata) / Casual: $31.23-$34.66 per hour + 25% casual loading As an Emergency Medical Dispatch Support Officer (EMDSOs), you will manage incoming emergency triple zero (000) and non-urgent phone calls to assess a patient's condition and provide clear and appropriate emergency medical First Aid in accordance with SAAS protocols and procedures until further assistance arrives or the matter is resolved. You will acquire emergency medical dispatch support skills and knowledge through provided training in a HLT31020 - Certificate III in Ambulance Communications (Call-taking) - along with ongoing mentoring, support and 'on the job' training. This role also involves dispatch support, service quality, customer service and ongoing training and development as well as making and receiving non-emergency calls, interaction with other healthcare providers and emergency service agencies as required. To be successful in this role, you will enjoy helping others during periods of high stress and anxiety through the use of technology systems, multiple screens, and high-level verbal communication and problem-solving skills. You will use standard organisational protocols to remain calm and reassuring to help guide and determine the most appropriate care pathway for the patient. You will be required to liaise effectively with the caller and other Emergency Operations Centre staff to ensure that the patient receives the required medical attention within agreed timeframes. Roles available may be full time, part time or casual. Special conditions may apply. Please visit the EMDSO Career Page to find out more and be sure to read through the Frequently Asked Questions below to gain a greater understanding of the position. SAAS is accepting EMDSO applications during 2024 to meet workforce demands and will process applications as required. Full Job Description	Director Clinical Governance NSW Ambulance Closes 24th November 2024 Employment Type: Permanent Full Time, 40 hours per week Position Classification: Health Mgr Lvl 6 Remuneration: $176,401 per annum - $192,662 per annum + super and benefits Location: NSW Ambulance State Operations Centre, Sydney Olympic Park Closing Date: 24 November 2024 ABOUT NSW AMBULANCE NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. Hear what it’s like to work for NSW Ambulance Around the Grounds ABOUT THE ROLE The Director is responsible for managing the Clinical Governance function within NSW Ambulance to promote and support patient safety and clinical excellence within the organisation. The Director reports to the Executive Director Clinical Systems and provides high level expert advice on all clinical governance issues to the Chief Executive working collaboratively with the Executive Director Clinical Systems and other senior Directorate Executives to analyse, maintain and improve patient safety and clinical quality systems across the organisation. Please refer to the Role Description and Position Conditions and General Info for further information. ABOUT YOU We’re interested in hearing from people who have: Extensive high-level experience in management or project management and/or tertiary qualifications in a relevant discipline, such as health administration, health information management and business. Demonstrated ability to manage people and situations flexibly, responsively and with discernment, with proven high-level leadership and change management skills and capacity to build an effective team. Conceptual and innovative problem-solving skills for managing conflicting priorities and developing timely, successful recommendations and advice on policies, strategies, and solutions. Strong interpersonal, communication, influencing and motivational skills which demonstrate a capacity to build and maintain relationships with diverse stakeholder groups. Extensive practical knowledge of clinical systems and health services, including understanding of human and other factors impacting on patient safety. Demonstrated capacity to lead clinicians and to initiate and achieve significant change and improvements in clinical governance. Knowledge and understanding of public health policy issues including evidence-based practice, health care safety and quality, health service evaluation, health care funding and resource allocation. Demonstrated commitment to NSW Ambulance’s vision, goals, and strategies as outlined in the Strategic Plan, with demonstrated behaviours which align with the NSW Health and NSW Ambulance CORE values Full Job Description	Advisor Employee Communication Ambulance Victoria Closes 28th November 2024 Job Description At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. It is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you join a team dedicated to bringing our vision of ‘Outstanding emergency health care every time' to life. We are seeking an Advisor Employee Communication to join our Employee Communication team and provide critical support on a range of internal communications initiatives and strategies. This is a full-time permanent position. While work from home/ hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model. About the role Reporting to the Manager Employee Communication, responsibilities of this position include, but are not limited to: Partner with our internal stakeholders and subject matter experts across AV to conceptualise, initiate, implement, promote and evaluate strategic communication programs and campaigns Support the development and delivery of integrated communication content and campaigns to engage employees, stakeholders and community, underpinned by best practice communication approaches and behaviour change principles Successfully work across the wider Strategy & Engagement Division to bring in relevant subject matter expertise as needed, to ensure the delivery of successful campaigns and initiatives Provide input to measurement frameworks that evaluate the success of strategic communication programs against agreed objectives including gathering, analysing and reporting on patient, partner and people outcomes About you To be considered for this position you will possess a degree in a relevant discipline (Communications, Public Relations, Marketing or Journalism) or relevant industry certification with proven subsequent relevant experience, or an equivalent combination of training and relevant experience. Other requirements include: Experience in developing, implementing and evaluating strategic communication strategies, programs and policies across a range of organisational functions Demonstrated knowledge and understanding of best practice strategic communication and behaviour change, with a passion for employee communications and engagement Strong writing skills and the ability to develop creative content for a range of channels that engages and connects with the intended audience Ability to work flexibly, dynamically and connect with our stakeholders to provide sound communications advice and support across a range of projects Full Job Description	Medic St John WA Closes 1st December *Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?* For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care. As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian. St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members. Last year, we connected with 1.2 million Western Australians including: 340,000 people through first aid training, education and engagement, 362,000 people who received care close to where they live and work, 410,000 received trusted transport and emergency care when they needed it most. *A job to be proud of:* Have you recently graduated with a degree in Paramedicine? Or are you looking for a job that gives you the skills and experience to become an Ambulance Paramedic? Then we have the job for you! St John WA have multiple positions available for Permanent full-time Medics, working within our Patient Transport Services business. Is an Emergency Ambulance Paramedic your end goal? Degree Qualified Registered Paramedics who take up employment as a Medic within Patient Transport Services have the opportunity to apply internally for a Paramedic Intern position after a minimum of one year of employment. The Medic pathway has been established to provide the appropriate skills and exposure to support team members on their journey to becoming an Ambulance Paramedic. On successful completion of the Medic education pathway and a minimum of 12 months you will be eligible to apply for a Paramedic Intern (Grade Two) advertised vacancy, as they become available. Medics who are successful in their application for Paramedic Intern (Grade Two) will complete a further 12-month program before promotion to Ambulance Paramedic. With a minimum of two years on the job education and training you could be an Ambulance Paramedic working with St John. The Medic role works across various rosters dependent on operational requirements, including the potential to work in regional areas during mentoring periods, so candidates need to be prepared to work regular night shifts and weekends. What you’ll do: Once you complete induction at Clinical Education you will provide clinical care for low to medium acuity patients as they are transported between private and public hospitals, medical centres, community facilities and private residences. You will ensure that appropriate patient care is rendered prior to and during transport. Clinical duties include but are not limited to; cardiac monitoring, monitoring of intravenous infusions, administration of medications, airway management, and updating patient records. Within the first year you will have the opportunity to be mentored across interhospital transports, on road emergency ambulance observation shifts or regional mentoring and responding to low acuity community patients. You will be part of the courageous, caring and confident St John WA team who put themselves on the front-line of pre-hospital care every day. Full Job Description
	Service Planner NSW Ambulance Closes 27th November 2024 Employment Type: Permanent Full Time, 38 hours per week Position Classification: Health Mgr Lvl 3 Remuneration: $122,850 per annum - $139,559 per annum + super and benefits Location: NSW Ambulance State Operations Centre, Sydney Olympic Park Closing Date: 27 November 2024 ABOUT NSW AMBULANCE NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment. Hear what it’s like to work for NSW Ambulance Around the Grounds ABOUT THE ROLE The position will be responsible for analysing demand and identifying service requirements for NSW locations utilising population forecasts and health data analysis with continuous improvement of planning methodologies, use of modelling tools, engaging multiple diverse stakeholders and taking a networked approach to health care provision. Please refer to the Role Description and Position Conditions and General Info for further information. OPPORTUNITIES AVAILABLE (for eligible employees) Besides your salary, you’ll also have access to: A range of leave to support you with your needs out of work including generous paid parental leave, carers leave and more Allocated Days Off (ADO): Once a month take a paid day off (eligible full-time employees Additional Public Holiday Opportunities for extra tax savings through salary packaging Novated leasing, lease a car and pay for all running costs out of your pre-taxed salary (eligible fulltime employees) Extensive staff support programs available to all staff and families – free confidential and professional assistance for staff and their families Fitness passport, and medic-fit gyms at most locations – discounted gym membership that both you and your family can enjoy (eligible employees) Health coaching service available to all staff providing individualised support Discounted private health insurance Career development and growth opportunities Access to External Clinical Supervision, Internal Clinical Supervision, Group Supervision and a supportive team of other Snr Staff Psychologists ABOUT YOU We are looking for candidates who can demonstrate the following experience and capabilities: Analytical thinking, a passion for health care provision and the ability to work to a health service planning methodology. The ability to analyse complex data sets, identify trends, and make informed decisions based on evidence. A holistic view of the healthcare system, including its interconnected components and the impact of changes on the broader system. The ability to effectively communicate complex ideas to a diverse range of stakeholders, including healthcare partners and communities. Excellent organisational and prioritisation skills and the ability to make sound decisions under pressure. The ability to build relationships and collaborate effectively with a variety of internal and external stakeholders. Full Job Description		Audit and Compliance Officer St John WA Closes 27th November *Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?* *For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.* As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian. St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members. *Last year, we connected with 1.2 million Western Australians including:* *340,000 people through first aid training, education and engagement,* *362,000 people who received care close to where they live and work,* *410,000 received trusted transport and emergency care when they needed it most.* *A job to be proud of:* This role will be part of the Compliance Team and will report to Compliance Team Leader based in Belmont. You will be part of a team that delivers Quality Assurance and Compliance to ensure the organisation meets their regulatory requirements. This is a permanent full time position. You will support all aspects of Quality Management System maintenance, including internal auditing and assisting with the external audit process to ensure the Organisation continues to be compliant with ISO Accreditation. You will identify opportunities for improvement and ensure a culture of continuous improvement within the Organisation. In addition to this you will conduct daily reviews of triple zero calls, auditing against Industry Standards; process requests for information from a variety of sources in line with our legal obligations; coordinate Central Complaints Management, as well as a range of other duties. This is a diverse role, with exposure to many aspects of the Organisation. The successful candidate will be committed to driving meaningful and positive change, focussing on integrity and implementing best practice audit processes. *Qualifications & Experience* Demonstrated experience within a similar position, working with confidential information Understanding of the Privacy Act and St John Privacy Policy Knowledge of working with ISO Accreditation Past experience with a QMS, including risk assessment and identifying opportunities for improvement Ability to multitask and prioritise duties Initiative and critical thinking skills Attention to detail, high degree of accuracy and provision of a high quality and efficient customer service Ability to build relationships with both internal and external stakeholders with excellent communication skills Experience working in the healthcare sector desirable Full Job Description

Qualified Ambulance Paramedic St John WA Closes 30th November *Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?* For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care. As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian. St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members. Last year, we connected with 1.2 million Western Australians including: 340,000 people through first aid training, education and engagement, 362,000 people who received care close to where they live and work, 410,000 received trusted transport and emergency care when they needed it most. The Opportunity St John WA have multiple opportunities available for qualified and experienced Ambulance Paramedics. Our Paramedics are courageous, caring, confident and patient and put themselves on the front-line of pre-hospital medical care every day, making life changing decisions. Our Paramedics work collaboratively with the broader St John WA organisation and other health care and emergency service organisations to provide quality, patient centred care to the Western Australian community. Please note, due to operational demands successful applicants will be rostered to and required to work in the South Metropolitan Area. Applicants that reside outside of this area will be expected to travel to these locations. Candidate Eligibility and Criteria To be considered candidates must have; Completed a degree in Paramedicine from a recognised AHPRA approved programs of study course provider or recognised international education provider; Professional registration with the Paramedicine Board of Australia, or willingness to obtain; Minimum of 2 years' recent on road experience (within the past 12 months) with a recognised jurisdictional ambulance service as a paramedic, ESSENTIAL; Hold a drivers license with no restrictions and no more than 6 demerit points if an Australian drivers licence, or equivalent; and Please note, we are now accepting applications from candidates who do not currently have Australian Working Rights. Candidates will need to meet visa eligibility requirements, including age and qualifications, as outlined by the Department of Home Affairs. What’s in it for you? When you become a member of the St John WA team, you’ll enjoy an innovative and professional working environment that recognises the importance of work/life balance. Our Ambulance Paramedics are rewarded with some of the best pay and conditions in Australia and employees can access benefits such as salary packaging, a $550 per annum health and wellbeing reimbursement, top-up superannuation opportunities, health insurance, consumer discounts and much more. We understand moving from another country or even interstate can be a big decision for some, so we’re offering relocation support to help you on your journey to calling Western Australia home. Relocation Support To assist successful international and interstate Ambulance Paramedics call Western Australia home, the following relocation support may be offered; Visa application support for international candidates Economy one way air tickets to Perth, Western Australia Accommodation provided on arrival to Western Australia Additional financial support for car hire, relocation expenses etc up to an approved amount *Subject to terms and conditions Full Job Description