Here you will find a wide range of roles available in ambulance member services and related organisations and companies.
For information on how to place a job advertisement email: admin@caa.net.au.
Recovery Partner - Medical Only - Metropolitan
NSW Ambulance
Closes 20th January 2025
Employment Type: Permanent Full Time, 38 hours per week Position Classification: Health Mgr Lvl 1 Remuneration: $84,436 per annum - $112,331 per annum + super and benefits Location: NSW Ambulance State Operations Centre, Sydney Olympic Park Closing Date: 20 January 2025
ABOUT NSW AMBULANCE
NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.
The Recovery unit is expanding at NSW Ambulance with an exciting opportunity in a newly created position. We are seeking dynamic and experienced individuals to assist injured workers undergoing medical treatment under their Workers Compensation claim. This crucial position will require you to coordinate and liaise with relevant stakeholders to ensure that injured workers are receiving evidence-based treatment that is reasonable and necessary under the legislation. This key role will provide technical advice and apply best practice interventions to progress claims to finalisation, whilst also fostering care and compassion for those recovering from injury.
The Emergency Medical Dispatcher (EMD) is an operational role within the QAS that works collaboratively with the Operations Centre team, the broader QAS organisation and other health care and emergency service providers.
The purpose of the role is to receive emergency calls, provide essential pre-arrival advice, dispatch QAS resources and coordinate patient transport movements for the Queensland community.
We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:
Communication & Relationships
Well-developed interpersonal and communication skills including active listening, assertiveness and empathy.
Ability to employ strategies to successfully de-escalate highly emotive callers/situations.
Demonstrated ability to work as an effective member of a collaborative team and assist fellow team members toward the achievement of required performance objectives and customer service outcomes.
Strong customer service commitment demonstrated through professional attitude and behaviour.
Learning & Development
Ability to rapidly acquire an understanding of the highly technical aspects of the role and all relevant QAS policies and procedures.
Ability to self-reflect and incorporate feedback to continually develop personal capability and professional practice.
Demonstrate an ongoing commitment to education through a proven record of tertiary study, vocational education or work relevant courses.
Ability to apply reasoning, analytical and problem-solving skills in a calm manner, to assess a patient's emergent needs and determine an appropriate course of action using existing resources.
Awareness of own personal triggers and limitations and a commitment to employ personal coping mechanisms to manage stress and pressure whilst maintaining operational performance.
Ability to manage stress and maintain performance under pressure without a negative impact on self or others.
The Workforce Planning Officer undertakes a range of administrative duties within the regional Workforce Planning Unit, and is responsible for the provision of consistent, high quality rostering governance to support the workforce planning function for the region.
The role may be required to work a rotating shift over seven days under the direction of the Manager, Workforce Planning.
Provide a high standard of administrative support to the Workforce Planning Unit and regional senior management, including handling confidential and sensitive information.
Input roster records data to determine vacancies and unfilled shifts.
Assist in the analysis of roster projections to develop QAS rosters in line with QAS Award rostering provisions.
Ensure timely and accurate preparation of leave and training schedules, liaising with senior management where necessary, to ensure accurate data and reporting is available to enable effective workforce management.
Coordinate cover for unplanned absences and adhoc staff changes as required by the senior management team.
Allocate staff for special duties and significant events as required.
Negotiate with individual frontline staff members in relation to appropriate regional coverage to meet operational requirements as directed.
Enter data relating to shift changes, annual leave, staff absences and Time Off in Lieu (TOIL) records.
Assist with the research and preparation of correspondence and provide support with the management of incoming correspondence by distributing and actioning as required.
Assist with the maintenance of accurate and secure filing and record management systems.
Ensure the security and confidentiality of files, rosters and associated documentation is managed appropriately and ensure only relevant staff have access to such documentation.
Manage the maintenance, reporting and currency of QAS databases and information management systems as required.
Adhere to QAS policy and procedure at all times and escalate any identified issues to the relevant manager.
Uphold the QAS Statement of Commitment to Aboriginal and Torres Strait Islander peoples and Cultural Safety Policy Statement and prioritise safe, effective, quality healthcare that is free from racism and discrimination.
Fulfil the responsibilities of this role in accordance with Queensland Public Sector and QAS values.
Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?
For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.
As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.
St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.
Last year, we connected with 1.2 million Western Australians including:
340,000 people through first aid training, education and engagement,
362,000 people who received care close to where they live and work,
410,000 received trusted transport and emergency care when they needed it most.
The Opportunity
St John WA have multiple opportunities available for qualified and experienced Ambulance Paramedics.
Our Paramedics are courageous, caring, confident and patient and put themselves on the front-line of pre-hospital medical care every day, making life changing decisions. Our Paramedics work collaboratively with the broader St John WA organisation and other health care and emergency service organisations to provide quality, patient centred care to the Western Australian community.
Please note, due to operational demands successful applicants will be rostered to and required to work in the South Metropolitan Area. Applicants that reside outside of this area will be expected to travel to these locations.
Candidate Eligibility and Criteria
To be considered candidates must have;
Completed a degree in Paramedicine from a recognised AHPRA approved programs of study course provider or recognised international education provider;
Professional registration with the Paramedicine Board of Australia, or willingness to obtain;
Minimum of 2 years' recent on road experience (within the past 12 months) with a recognised jurisdictional ambulance service as a paramedic, ESSENTIAL;
Hold a drivers license with no restrictions and no more than 6 demerit points if an Australian drivers licence, or equivalent; and
Please note, we are now accepting applications from candidates who do not currently have Australian Working Rights. Candidates will need to meet visa eligibility requirements, including age and qualifications, as outlined by the Department of Home Affairs.
We are always on the lookout for experienced Paramedics who are keen to join our frontline teams in the Greater Wellington and Wairarapa regions
Job Description
Why join Wellington Free Ambulance
We are the one and only paramedic service for Wellington and Wairarapa, and the only Paramedic service in the country who are free.
We are proud of the place we hold in our community, and the high-quality, leading-edge patient care that our people deliver every day. As well as emergency paramedic care, we provide patient transfer services; have paramedics who are part of the Life Flight crew and rescue squad, plus operate the 111 clinical communications centre for our region. We respond on average to around 57,000 emergency incidents per year.
We consider ourselves to be the best little ambulance service in the world, with an awesome team around 400 staff and over 80 volunteers who cover from Cook Strait to just north of Waikanae on the Kapiti Coast, and across to Mt Bruce in the Wairarapa. Being this size means when you join you do become part of our whanau and you really do make a huge impact for our community!
If you would like to learn more about our great place to work, please visit Wellington Free Ambulance’s website www.wfa.org.nz . You can also see more about our fantastic organisation by viewing our page on https://www.facebook.com/wellingtonfreeambulance/
What our Paramedics do
Our paramedic crews respond to emergencies 24 hours a day, 365 days a year. It’s their job to work quickly and help by providing world class, compassionate care to our community across Wellington and Wairarapa.
As a Paramedic you will be required to provide the highest possible standard of patient care in a consistently efficient, effective and professional manner. This role provides leadership within their assigned authority to practice, ensuring that professionalism and clinical excellence are always modelled and maintained, in all situations and interactions.
We are seeking qualified Paramedics who have previously worked as a Paramedic with an Authority to Practice – whatever experience you have we would welcome your application!
***Great news for our overseas applications – Paramedics are now on the Green List here in New Zealand!
What this means for you?
This allows people with job offers to apply under the fast-track Straight to Residence category which can allow applicants to enter New Zealand with residence from the outset. The changes for Healthcare workers will come into effect on 29th of May and Straight To Residence applications for these occupations can be submitted from this date.
We are an Accredited Employer so you will still be able to apply if your stay is likely to be temporary. Read more about this here
See more about the creative Capital of New Zealand, the night life, café culture and easy access to outdoor activities in these websites below:
Are you an Experienced Paramedic looking for an opportunity to make a real difference in a busy, dynamic community?
Port Augusta, located in South Australia, offers an ideal setting for Experienced Paramedics seeking both professional growth and a unique lifestyle. As a regional hub, Port Augusta provides a diverse range of emergency medical and trauma cases, offering Experienced Paramedics the opportunity to expand their skills and gain invaluable experience in a variety of settings, from remote and rural communities to industrial environments.
The close-knit community fosters a supportive work environment, while the lower patient-to-paramedic ratio allows for more personalised care and job satisfaction.
Port Augusta’s new ambulance station opened in 2024 provides amenities and facilities to make your shift comfortable and effective, whilst providing study and personal development opportunities.
Port Augusta is ideally situated close to the Flinders Ranges, offering easy access to stunning 4-wheel drive, camping and hiking opportunities. The town is home to excellent fishing spots, including the Spencer Gulf, where locals enjoy relaxing days by the water. Whether enjoying outdoor adventures, exploring local history, or enjoying the slower pace of life, Port Augusta presents a rewarding and fulfilling career opportunity for paramedics and offers the perfect balance of work and leisure.
As a Paramedic with SAAS, you will provide a high standard of patient care to the community and deliver ‘Patient First’ pre-hospital care.
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
Job Description
He aha te tūranga - About the role:
Hato Hone St John is excited to consider applications from Paramedics and full time Emergency Medical Technicians who have recently graduated or are current Paramedicine students in their last semester.
We have an permanent opportunity in Wairoa, working a 42 hour, DDNN, 4 x 4 roster.
Te waharoa o Waka Manaaki | Graduate Paramedic Programme is designed to support your transition into a career in paramedicine at Hato Hone St John with a supportive and passionate team of professionals to help you succeed. As a graduate with Hato Hone St John, you will have the opportunity to make a real impact by providing life-saving care to those in need.
We are looking for driven and compassionate graduates who are committed to help us achieve our mission, and who have a willingness to demonstrate behaviours that align with Hato Hone St John core values - Do the right thing, Side by side, straight up, Make it better, Open minds.
Qualifications
Ko wai koe - About you:
Hold a current St John Authority to Practice at Paramedic level or be
a current full-time employee of Hato Hone St John with an EMT ATP and
Have completed a Bachelor of Health Science Paramedicine degree (or equivalent) and be
Eligible or already registered with Te Kaunihera Manapou Paramedic Council or
In your final semester of study completing a Bachelor of Health Science Paramedicine (or equivalent) and
Eligible to become registered with Te Kaunihera Manapou Paramedic Council on graduation
Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?
As the General Manager Operational & Clinical Excellence you’ll be responsible for leading a diverse team covering Patient Safety & Quality, Specialist Operations, Strategy & Planning, External Partnerships, and Operational Improvements for St John WA’s ambulance and patient transport operations statewide.
This is a critical role to deliver on our aspiration to build a high-performance culture in St John WA in service of the Western Australian community.
This permanent full-time position reports to the Chief Emergency Officer and is based at our State Office in Belmont.
What you’ll do:
Establish and implement objectives aligned to strategic priorities, fostering a sense of purpose and drive within the Clinical & Operational Excellence department.
Collaborate with the St John WA Executive leadership team, and other General managers and Heads of department to drive continuous improvement in ambulance and patient transport.
Build strong relationships with internal and external stakeholders across the health & emergency services ecosystem in WA.
Develop a best practice framework in patient care, ensuring legislative compliance in clinical practice.
Oversee department leaders’ knowledge, skills, and performance, fostering a positive team environment and succession planning.
Develop long-term business planning capability to drive effective annual planning and to shape impactful improvement initiatives across the business.
What you’ll need:
Extensive background in leadership of clinical, emergency services, health, community or commercial based sectors.
Demonstrated people management and leadership experience at a senior level.
Proven track record in creating a high performing team.
Experience forging strong working partnerships with internal and external stakeholders to build the stream capability.
Relevant tertiary qualification aligned to this position; and/or demonstrated relevant experience at a senior management capacity relevant to this position.
What’s in it for you?
The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:
Salary range - $71, 785 (during training) $73, 820 - $75, 237 per annum + allowances, shift penalties, overtime ·
5 weeks of annual leave per year · An organisation that champions Diversity, Equity and Inclusion ·
Be part of the team and have staff allocated uniforms on day one ·
Diverse career opportunities across clinical and non-clinical roles in regional and metro NSW ·
Have job security in a permanent full time role ·
Enjoy discounted gym rates, health and wellness coaching, free vaccinations and take advantage of a range of free training and talent programs for your professional development ·
Employee Assistance Program (EAP) for staff and family members ·
Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal & entertainment + novated leasing. ·
Superannuation contributions of 11.5%
About NSW Ambulance
NSW Ambulance provides essential health services to the people of NSW, relieving suffering through out of hospital care. From the traditional emergency response, getting medical help to patients with serious or life-threatening injuries or trauma, through to connecting patients who do not need an emergency response with the most appropriate health provider. NSW Ambulance provides excellence in care and makes sure patients get the right care, at the right time, at the right place.
No matter where you live in NSW, whether it be metropolitan, rural or regional, we are there to provide medical care and transport when you need it.
About the role
Your logic, problem solving, prioritisation skills, as well as your ability to remain calm and thrive under pressure will be tested every shift in our NSW Ambulance Control Centres. You will constantly deal with competing priorities while making decisions as you deploy Ambulance resources in response to emergency calls and non-emergency transports within a defined geographic area.
All Emergency Medical Dispatchers MUST complete Emergency Medical Call Taker training satisfactorily in order to be eligible to commence Dispatch training.
During your Emergency Medical Call Taker training you will learn what an integral role they play within Emergency Services, in addition to this
You will receive, record and quickly progress emergency phone calls made to Triple Zero (000) in a fast paced and dynamic environment. ·
You will provide lifesaving first aid advice, be resilient and dynamic whilst recording information and most of all, be the person on the other end of the line ensuring that the caller is provided with the necessary information and support required to ensure the emergency is managed until paramedics arrive on scene. ·
We have centres state-wide including Sydney (Eveleigh), Southern (Warilla), Northern (Charlestown) & Western (Dubbo). This advertisement is for applicants to be based in Sydney, Dubbo and Charlestown ONLY. Roles are appointed on a permanent full time basis across a 24/7 rotating roster.
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives
Job Description
He aha te tūranga - About the role:
We have an opportunity for a qualified and experienced Critical Care Paramedic to join our team, working alongside both paid and volunteer staff and provide a high level of care to our patients.
This is a full time position, working a 4 x 4 days only roster in Whangārei (start and finish) with an expectation to travel to the Mid North/Kaikohe/Kerikeri area and respond from there as needed.
The role requires you to be:
adaptable and able to settle into our team with ease.
have a positive demeanour.
willing to contribute to station portfolios, and
champion clinical excellence
Qualifications
Ko wai koe - About you:
To be considered for this role, you will have:
A current Hato Hone St John Authority to Practice at the CCP level (Internship not available)
Current Registration and Annual Practicing Certificate (APC) from Te Kaunihera Manapou Paramedic Council
Awareness of the inequities that exist across the Te Tai Tokerau Primary Health sector and the impact this has on health outcomes across the rohe, and a desire to proactively support initiatives designed to address these.
Demonstrate behaviours that align with Hato Hone St John's core values - Do the right thing (Mahi Tika), Side by Side (Tū Tahi), Straight Up (Mahi Pono), Make it better (Whakapai Ake), Open Minds (Whakaaro Nui)
